PRIVACY POLICY
At RTC Mortgage, we respect the privacy of our Web site visitors.
We protect and control the collection, use and disclosure of
personal information of individuals that visit this Web site, in
accordance with applicable Canadian privacy laws.
This Web Site Privacy Statement (“Privacy Statement”) summarizes
our personal information management practices for this Web site
and acts as our Privacy Policy. By visiting this Web site, you
consent to the collection, use and disclosure of your personal
information as described in this Privacy Statement. RTC Mortgage
reserves the right to modify the terms and conditions of this
Privacy Statement at any time, and such modifications shall be
effective immediately upon posting of the modified Privacy
Statement on this Web site. You agree to review this Privacy
Statement periodically to be aware of such modifications, and your
continued use of the Web site following the posting of any
modified terms shall be deemed to be your conclusive acceptance of
the modified Privacy Statement. If you do not agree with any
modifications posted by RTC Mortgage, your sole and exclusive
remedy is to discontinue use of this Web site.
Generally speaking, “personal information” means information about
an identifiable individual, including information such as your
name, address, e-mail address, personal health information, and
other information, such as resume or employment-related
information, that you may choose to voluntarily provide to RTC
Mortgage by e-mail or through this Web site.
We take reasonable steps to ensure that the personal information
you provide online is secure.
Personal Information Management Practices
RTC Mortgage collects personal information from you when you
voluntarily provide it through your access and use of this Web
site. For example, we may collect your personal information
through this Web site when you choose to send us an e-mail through
forms on individual pages.
By providing your personal information to us electronically, you
consent to the collection, use and disclosure of your personal
information as described in this Privacy Statement.
We use personal information for the purposes for which you provide
it to us, and as permitted or required by law. In particular, we
use personal information that you provide electronically for
purposes that include: (i) processing your requests for
information regarding our products and services; (ii) responding
to your feedback, questions and comments about us and our products
and services; (iii) evaluating, processing your quote request;
(iv) understanding how we can improve the Web site and our
products and services; and (v) assessing Web site use and traffic.
We may disclose your personal information with your prior consent
or as permitted or required by law.
We permit limited and secured access to personal information by
authorized organizations that we hire to perform services on our
behalf, including assisting in processing, storing or warehousing
the personal information that you voluntarily provide to us
electronically. RTC Mortgage uses contractual or other means to
require these third parties to commit to protecting personal
information to a level comparable to that provided by RTC
Mortgage. Some of these third parties may be located outside of
Canada and, as such, are subject to foreign laws including laws
that may require disclosure of personal information to foreign
government authorities.
Certain links on this Web site lead to Web pages hosted on servers
that are owned or managed by third parties, including companies
affiliated with RTC Mortgage, and other third parties that provide
services to RTC Mortgage. You should review the privacy policies
of the owners of these Web pages before providing any personal
information on these pages.
Server Logs
Our servers automatically log information about visits to our Web
site in the normal course of establishing and maintaining Web
connections. Server logs record statistical information, such as
visitors' IP addresses, type of operating systems, time and
duration of visit, Web pages requested, and identify categories of
visitors by items such as domains and browser types. These
statistics are reported in aggregate form to us and are used to
improve our Web site and ensure that it provides the optimal Web
experience for visitors.
We do not link server log information to any other data, in a way
that would enable us to identify individual visitors. However, we
may review server logs for security purposes, for example, to
detect intrusions into our network. Therefore, there is
possibility that server log data, which contains visitors' IP
addresses, could in instances of criminal malfeasance be used to
trace and identify individuals. In such instances, raw data logs
would be shared with appropriate investigative bodies authorized
to investigate such breaches of security.
Cookies
As with many other Web sites, our site makes use of session and
permanent “cookie” technology. Cookies are small text files that
contain a unique identification number that is automatically
deposited on a visitor’s computer. This information helps us
determine, in the aggregate, the total number of visitors to the
site on an ongoing basis and the types of Internet browsers (e.g.
Google Chrome or Microsoft Edge) and operating systems (e.g.
Windows or macOS) used by our visitors. This information is used
to facilitate and enhance your online visits. We do not
cross-reference the information automatically collected through
“cookies” with any type of personal information that is
voluntarily offered on or through this Web site.
We may establish a file of your personal information for the
purposes outlined in this Privacy Statement. RTC Mortgage will
allow you to access, update, correct or delete your personal
information that we hold, except as permitted or required by law.
In order to access, update, correct or delete your personal
information, or for additional information about our online
privacy practices, please contact us at:
RTC Mortgage
201A-9000 Bill Fox Way
Burnaby, BC V5J 5J3